Important information on COVID-19 for our British Council customers and partners.


Following recent directives from the Kenya Government in light of Novel Coronavirus (COVID-19), IELTS tests until 25 April 2020 in Nairobi have been suspended. Affected test-takers will be eligible for a transfer or refund by contacting our centre via email. 

However, the British Council staff will continue to perform duties that do not require contact with the public as a precautionary measure to protect our customers and partners.

See below status and update on our programmes.

We will keep you updated on the status of our programmes. 


You can, access free online content from our programmes.

To understand more about East Africa Arts #CreativeDNA programme visit

To learn more about Connecting Classrooms visit  

Find out more about the latest British Council MOOC courses and the schedule for upcoming courses here 



We have suspended all Face-to-Face enquiries until further notice. We will continue to ensure customers receive the same level of customer service experience via telephone, emails and our social media.

You can kindly reach us on telephone: +254 (0) 732 117000 / +254 (0)20 2836000, email:, on Facebook: British Council Kenya and on Twitter: @ke_British.

During this uncertain time, our customers, employees and partners’ health is our priority. 

Please stay up to date on current welfare guidelines, available here: