08 July 202


Our offices remain closed to the public. We are sorry for the disruption this causes but the health and safety of our staff and customers are our top priority. While we would like to resume our operations, we will only do this once we are certain we have the equipment and systems in place to reduce the risk of spreading Covid-19 to an absolute minimum.

If you are a test-taker, a student or parents please see below for further details and our free online education offers and activities.

This page will be updated on 13 July 2020

Important information on COVID-19 for our British Council customers and partners.

Following recent directives from the Kenya Government in light of Novel Coronavirus (COVID-19), IELTS tests until further notice in Nairobi have been suspended. Affected test-takers will be eligible for a transfer or refund by contacting our centre via email. 

However, the British Council staff will continue to perform duties that do not require contact with the public as a precautionary measure to protect our customers and partners.

See below status and update on our programmes.

We will keep you updated on the status of our programmes. 


You can, access free online content from our programmes.

To understand more about East Africa Arts #CreativeDNA programme visit https://www.britishcouncil.org/east-africa-arts

To learn more about Connecting Classrooms visit https://www.britishcouncil.co.ke/programmes/education/connecting-classrooms  

Find out more about the latest British Council MOOC courses and the schedule for upcoming courses here https://www.futurelearn.com/partners/british-council 



We have suspended all Face-to-Face enquiries until further notice. We will continue to ensure customers receive the same level of customer service experience via telephone, emails and our social media.

You can kindly reach us on telephone: +254 (0) 732 117000 / +254 (0)20 2836000, email: information@britishcouncil.or.ke, on Facebook: British Council Kenya and on Twitter: @ke_British.

During this uncertain time, our customers, employees and partners’ health is our priority. 

Please stay up to date on current welfare guidelines, available here: https://www.who.int/emergencies/diseases/novel-coronavirus-2019