New Professional Skills courses

Are you looking to improve your professional skills? With our new courses, you can take your professional skills to the next level. Read more on the new courses below and contact us to sign up.

For researchers

  1. Researcher connect

Leadership and management

  1. Management communication (CMI Accredited)
  2. Leading across cultures
  3. Leading effective change
  4. Leading with Emotional Intelligence (EQ)
  5. Learning to lead
  6. Embodied leadership essentials

Diversity and inclusion

  1. Multi-generational working
  2. Unconscious bias
  3. Understanding yourself and others
  4. Intercultural fluency essentials – Blended version available

Written communication

  1. Advanced business writing
  2. Better emails – blended version available
  3. Customer focused writing
  4. Editing skills for company publishing
  5. Minute writing
  6. Proof read to perfection
  7. Writing for social media
  8. Writing standard operating procedures

Creativity and innovation

  1. Unlock your creativity
  2. Introduction to design thinking

Performance and productivity

  1.  Assertiveness- Achieving a win-win
  2. Increase your personal productivity
  3. Time and stress management- digital version available
  4. Working with EQ

Interpersonal communication

  1. Advanced presentation skills
  2. Effective negotiation skills
  3. Enhance your working relationships with DISC
  4. Positive influencing skills
  5. Say it clearly!
  6. Strategic story telling - updated
  7. Success with presentations
  8. Train the trainer- updated
  9. Using your voice for impact

Customer service

  1. Delivering service excellence - updated, blended version available
  2. Handling angry hostile and abusive customers
  3. Managing service excellence
  4. Service excellence on the telephone