IT Officer

The aim of this Business Support Services team is to provide excellent customer service support to staff and ensure strategic management in the areas of Finance, Administration, Human Resources and IT. This key role will support the Facilities and Administration Manager as well as providing vital support and guidance to operational team members. He/she will contribute to the overall support strategy as well as ongoing development of British Council Kenya as a high-performing country and regional operation.

The IT Officer will ensure that we are fully compliant in all aspects of IT management and use and security and IT provision is in place. A high level of customer service is expected – which will be both proactive and responsive. An innovative approach to IT, which will include investigating and providing new solutions will also be a key part of the role.

S/he will contribute to the development and implementation of a shared vision for the British Council for Kenya. In the context of British Council’s vision, purpose and outcomes to recognise, understand and uphold the British Council’s corporate values: People, Integrity, Mutuality, Creativity and Professionalism and Behaviours: Connecting with others, Working together, Being Accountable, Making it happen, Shaping the future and Creating shared purpose.

S/he will model the values and principles of a collaborative, integrated and mutually supportive team, which is committed to British Council equal opportunity and diversity policy.

Download and read the IT role profile below. On the main jobs page, follow the “Job Opportunities Worldwide” tab and look for “See our current vacancies”. Click on “External Vacancies” and filter for “Kenya”.