IELTS results image

We understand that getting your results is important to you. We know you want them quickly, but it is equally important that we give you the score that correctly reflects your performance. 

You can expect your IELTS result to be available 13 calendar days after your test.

Important Notice on IELTS Results : Please note that in your candidates terms and conditions it is indicated that you understand that your result may not be issued 13 days after the test if any of the IELTS Test Partners deem it necessary to review any matter associated with your  test, including making enquiries as to whether any rules or regulations have been breached, as outlined in the IELTS Notice to Candidates.


You’ll be able to preview your results online 13 days after the main test day.

Your IELTS results (also known as your Test Report Form) should collected from the British Council office in Upperhill  13 days after the date of the main test day.

TRFs can be collected from our office during the hours below  :

Monday - Thursday 8.00am - 4.00pm  

Fridays  8.00am - 12.30pm  (We are closed on weekends)

If you would like your results to be posted abroad, the cost of postage via DHL Kenya is Kes 5,700.

You will not be able to obtain your results over the phone, by email or by fax. 


You will receive one copy of your personal Test Report Form.

If you happen to lose your TRF, you can request for a replacement and pay a fee of Ksh. 550/=. To appy for the same , please visit the British Council office with a copy of your identification document. 

However, for a period of two years, you can  request for additional original copies (up to a maximum of five) to be posted to an institution. Please note that the additional TRF cannot be issued to an individual. It can only be sent to an institution.


We can also arrange for additional original copies (up to a maximum of five) to be posted to receiving institutions (e.g. universities, immigration officers, etc.). If you would like us to do this, please request for this when collecting your IELTS TRF from the British Council office in Upperhill. Please note that that if you would like your results to be posted to institutions abroad, the cost of postage via DHL Kenya is Kes 5,700.

Institutions need original copies of your Test Report Form. Photocopies of your Test Report Form will not be accepted.

Institutions may be able to view candidates’ scores through the IELTS Test Report Form (TRF) Verification Service. To do this they will need your Test Report Form number which can be found in the bottom right corner of your Test Report Form.


Institutions will not usually accept a Test Report Form that is more than two years old. After this time you will need to provide them with evidence that you have maintained or improved your English since taking the test. 


IELTS provides results for all levels of English: there is no such thing as a pass or fail. You will be given a score from zero to nine for each part of the test – Listening, Reading, Writing and Speaking

Find out more about how to understand your IELTS scores and the nine-band system.

Find out how IELTS scores relate to the Council of Europe’s Common European Framework of Reference (CEFR).


It is unusual for there to be a mistake in the marking. However, if you believe a mistake has occurred you can apply to our Enquiry on Results Service to have your test re-marked. This must be done within six weeks of the test date. You can choose which sections of the test you want to have re-marked. 

There is a fee for the Enquiry on Results (EOR) service, which will be refunded should your overall score change as a result of the re-marking. The Enquiry on Results service can take up to two to four weeks from the receipt of a complete application. The fee for Enquiry on Results service  is £60. Please contact us for further information about how the service works.


You can take the test as many times as you wish. However, please note that to significantly improve your score it is necessary to undertake further study. IELTS research indicates that scores are unlikely to improve without further English language tuition.